Provider qualification checklist
- Ask for the company's legal name and direct contact information
- Confirm licensing requirements for the work and location
- Request proof of current insurance where appropriate
- Ask who will perform and supervise the work
- Request a written scope, pricing method, and payment terms
- Understand cancellation, authorization, and change-order terms
Before cleanup begins
Ask the provider to explain which areas and materials appear affected, what equipment or demolition may be needed, how progress will be monitored, and what documentation will be supplied. Do not rely on verbal estimates when written terms are available.
Insurance considerations
Coverage depends on the policy and source of damage. A restoration provider cannot guarantee that an insurer will pay a claim. Contact the insurance carrier directly for coverage decisions, reporting requirements, deductibles, and documentation instructions.
Referral network distinction
Providers are independent third parties and are not employees or agents of RapidRestore Connect. A referral is not an endorsement or guarantee of qualifications, availability, response time, price, or service quality.