Information you provide
When you call, information may include your phone number, location or ZIP code, property type, description of the damage, and other details you choose to provide. The website may also generate standard technical information such as IP address, browser, device, referring page, and interaction data.
How information may be used
Information may be used to operate the referral service, check network availability, connect or route calls, measure marketing performance, prevent abuse, maintain records, and comply with legal obligations.
Sharing
Information may be shared with affiliate referral partners, call-routing and analytics vendors, independent providers, hosting and technology vendors, professional advisers, and authorities where legally required. Independent providers have their own privacy practices.
Call monitoring
Calls may be monitored or recorded for quality, compliance, attribution, and service operations where permitted by law. Any notice provided during a call should be reviewed before continuing.
Data choices
You may decline to provide information, although that may prevent a referral. Browser controls can limit cookies or similar technologies. Privacy requests should identify the phone number or interaction concerned so the appropriate records can be located.
Security and retention
Reasonable safeguards may be used, but no transmission or storage method is guaranteed secure. Records may be retained as needed for operations, legal obligations, dispute resolution, and fraud prevention.
Policy updates
This policy may be updated as practices or legal requirements change. The effective date above identifies the current version.